Privacy Policy

Privacy Statement.

1. Just like many other web portals, websites and mobile Apps, SBP’s complaint portal use “session” and “persistent” cookies for different information, these cookies may collect non-identifying and identifiable information.
2. Network communications taking place with this system may be scanned by SBP’s network security system or any other government-owned organization authorized to perform such scan, to identify and protect its system from any known or suspected malicious cyber activity, including malicious content or communications.
3. SBP assumes no legal liability or responsibility for the completeness, accuracy or usefulness of any data, information, product or process described on this system.
4. If you use our Service, then you agree to the collection and use of information in relation to this policy.
5. The portal and Mobile App does use third party services that may collect information used to identify you.
6. This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. We may update our Terms and Conditions from time to time with or without any explicit notification. Thus, you are advised to review this page periodically for any changes.
8. Account Closure Process:

For Pakistani Resident: The Sunwai App does not currently support direct account deletion. To initiate the closure of your account, please send an email request to complaints.portal@sbp.org.pk
A Sunwai representative will reach out to confirm your request and finalize the closure process.
For Overseas & Foreigner: The Sunwai App does not currently support direct account deletion. To initiate the closure of your account, please send an email request to complaints.portal@sbp.org.pk
A Sunwai representative will reach out to confirm your request and finalize the closure process.